If for any reason you are not 100% satisfied with your HOTLOGIC® Mini or Max product purchase within 90 days, just return it for a complete refund. If at any point in the first 365 days of purchase there are any defects with your purchase, we will happily replace your item at no charge.
Please mail returns to:
HOTLOGIC® Returns
1705 Eaton Dr
Grand Haven, MI 49417
For all other product returns or questions, please contact customer service at help@hotlogic.com.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to: 1705 Eaton Dr, Grand Haven, MI 49417
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
